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RCM glossary

EOB (explanation of benefits)

A statement from the insurer explaining how a claim was processed.

An explanation of benefits is a statement from a health plan showing the services billed, the allowed amount, what the plan paid, any adjustments and what the patient owes. Providers receive EOBs (or ERAs); patients receive their own version.

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Related terms

ERA (835)
The electronic remittance advice: the payer's electronic explanation of payment.
Allowed amount
The maximum a payer will pay for a covered service under its contract or fee schedule.
Payment posting
Recording insurance and patient payments and adjustments against claims.

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