Systematic aging worklists
Every open claim statused and prioritized — no bucket left unworked.
Services / AR Follow-up
AR Follow-up
Unworked A/R is the quietest way a practice loses money — claims sit past 30, 60, 90 days because nobody has the hours to chase them. GetMax works your aging automatically: statusing every open claim, escalating what needs a human, and keeping the follow-up going until the money posts.
What's included
Payer follow-up
Claim status pulled electronically and chased where payers stall.
Underpayment detection
Payments checked against contracts; shortfalls flagged and pursued.
Specialist escalation
Complex stalls routed to A/R specialists instead of dying in a queue.
A/R reporting
Aging, payer mix, and resolution trends visible without asking.
How it works
- 01
Status everything
Every open claim checked automatically — no manual portal-diving.
- 02
Work the exceptions
Stalled and shorted claims escalated with the context to resolve them.
- 03
Post & learn
Resolved claims post; patterns feed back so the same stall doesn't repeat.
Questions, answered
How do you decide which claims to work first?+
Claims are prioritized by value, age, and payer behavior — so the dollars most at risk of timely-filing loss get worked first, automatically.
Can you take over an existing A/R backlog?+
Yes. Legacy A/R cleanup is a common starting point — we status the backlog, work what's recoverable, and give you an honest read on what isn't.
Do you handle underpayments too?+
Yes — payments are checked against expected amounts, and shortfalls are flagged and pursued rather than silently written off.