GetMax

Dental billing

Dental billing,
without the denials.

Dental insurance is its own world: annual maximums, frequency limits, waiting periods and pre-determinations. We verify benefits in detail and file claims that hold up, so treatment plans turn into payments.

What makes it hard

Where dental revenue gets lost.

Benefit breakdowns

Annual maximums, deductibles, coinsurance by category and waiting periods decide what a patient owes. A basic eligibility check doesn't show them.

Frequency limits

Cleanings, X-rays and exams are limited per period. A service done too early is denied and becomes a patient balance.

Pre-determinations

Major treatment such as crowns, bridges or implants often needs a pre-determination with X-rays and narratives before you can quote the patient.

Medical cross-coding

Some dental procedures (oral surgery, sleep apnea appliances, trauma) can be billed to medical insurance with CPT and ICD-10 codes instead of CDT.

How we handle it

Checks built into every claim.

Our team and the GetMax platform apply these checks before claims go out, not after the denial comes back.

  • Full benefit breakdowns before the appointment, not just active coverage
  • Frequency history checked before services are scheduled
  • Pre-determinations filed with attachments and followed up
  • Medical cross-coding where the procedure qualifies

Frequently asked

Questions we hear a lot.

What is a pre-determination?

A request to the dental plan to estimate what it will pay for planned treatment before it is done. It is not a guarantee of payment, but it lets you quote the patient accurately.

Can dental procedures be billed to medical insurance?

Some can, such as certain oral surgery, trauma care and oral appliances for sleep apnea, when they are medically necessary and documented with medical codes.

Let's look at your dental numbers.

Tell us your payer mix and your biggest headache. We will show you what we would change.