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RCM glossary

Allowed amount

The maximum a payer will pay for a covered service under its contract or fee schedule.

The allowed amount is the total a payer considers payable for a service: the plan's payment plus the patient's share. The difference between the billed charge and the allowed amount is usually a contractual adjustment for in-network providers.

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Related terms

Underpayment
A payment lower than the amount the payer's contract says it owes.
Net collection rate
How much of the money you were entitled to collect you actually collected.
EOB (explanation of benefits)
A statement from the insurer explaining how a claim was processed.

Put the numbers to work.

GetMax tracks these metrics from your live claims, and our team acts on them.