GetMax

DME suppliers billing

DME suppliers billing,
without the denials.

Durable medical equipment claims depend on paperwork more than any other kind of billing: orders, medical necessity, delivery proof and rental months. We keep the file complete so the claim gets paid.

What makes it hard

Where dme suppliers revenue gets lost.

Orders and medical necessity

Each item needs a valid written order and documentation of medical necessity in the patient's record before the claim is filed.

Modifiers

HCPCS codes need the right modifiers: NU for new purchase, RR for rental, KX when coverage criteria are met, and others by item.

Rental cycles

Capped rental items are billed monthly for a set number of months, and a missed or duplicate month causes denials.

Prior authorization

Medicare and many plans require prior authorization for certain items such as power mobility devices and some orthoses.

Proof of delivery

Without signed proof of delivery, claims can be denied or recouped in an audit.

How we handle it

Checks built into every claim.

Our team and the GetMax platform apply these checks before claims go out, not after the denial comes back.

  • Order and documentation checklists completed before billing
  • Modifiers applied by item, payer and coverage criteria
  • Rental months tracked per patient and item
  • Prior authorization filed for items that need it
  • Proof of delivery stored with the claim

Frequently asked

Questions we hear a lot.

What does the KX modifier mean on a DME claim?

It tells the payer that the coverage criteria for that item are met and the documentation is on file.

What is a capped rental?

An item Medicare pays for as a monthly rental for a set number of months, after which the patient owns it. Each rental month is billed separately.

Let's look at your dme suppliers numbers.

Tell us your payer mix and your biggest headache. We will show you what we would change.