Solutions / AI Claim Review

AI Claim Review

Every claim scored for denial risk before submission — errors fixed upstream, not appealed downstream.

Most claim review happens after the denial, when the revenue is already stalled. GetMax reviews every claim before it leaves — scoring denial risk against payer behavior, flagging the missing field, the coverage gap, the code conflict — so problems get fixed while they're still cheap.

How the AI works

  1. 01

    Score

    Each claim checked against payer rules, historical denial patterns, and its own data completeness.

  2. 02

    Flag & fix

    Specific issues surfaced with the fix — not a generic 'review this claim' task.

  3. 03

    Learn

    Every real-world denial feeds back into the model, so the same miss doesn't repeat.

Humans in the loop. By architecture.

High-risk claims aren't silently auto-corrected — they're fixed with a visible reason, and unusual patterns route to billing specialists for judgment.

Questions, answered

What kinds of issues does it catch?+

The classics that become CARC denials: missing or inconsistent information (CO-16), coverage and coordination issues (CO-22), bundling conflicts (CO-97), medical-necessity mismatches (CO-50), and payer-specific formatting problems.

Does it slow claims down?+

No — review happens in the submission pipeline. Clean claims pass straight through; only flagged claims pause, and they were the ones that would have bounced anyway.