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RCM glossary

Claim denial

A payer's decision not to pay a claim that it received and processed.

A denied claim has been received and processed by the payer, which decided not to pay all or part of it. The reason is given on the remittance as a claim adjustment reason code (CARC), often with a remark code (RARC).

Denials can be corrected and resubmitted, or appealed, depending on whether the claim or the payer's decision was wrong.

Denial code lookup →

Related terms

Claim rejection
A claim returned before processing because of errors; it never entered adjudication.
CARC (claim adjustment reason code)
The standard code that explains why a claim line was paid differently than billed.
Claim appeal
A formal request asking the payer to reconsider a denied claim.

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